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Neal Stepp?
Posted: Tue Apr 26, 2011 9:12 pm
by WesternGrizzly
Is Neal ill? I called on Monday and he didnt pick up. He hasnt been answering my emails either. I ordered two MEC stocks from him (one for 2013, one for FWB 700) and I havent got them yet. so I was going to ask him about them. Has anybody heard from him?
Matt
Posted: Tue Apr 26, 2011 10:32 pm
by USMC0802
He wasn't in the shop when I went by on late Thursday but was there on Monday. I was trying to get in and out in a hurry but it still took me almost 2 hours. Thought the phone would never stop ringing when I was there. I left him a msg last week and it took him a couple of days to return the call but he is there and busy. Keep trying.
Posted: Wed Apr 27, 2011 10:03 am
by TerryKuz
I hope he is not sick. He is super cool, and a well of knowledge.
Re: Neal Stepp?
Posted: Wed Apr 27, 2011 5:02 pm
by efoleyjr
WesternGrizzly wrote:Is Neal ill? I called on Monday and he didnt pick up. He hasnt been answering my emails either. I ordered two MEC stocks from him (one for 2013, one for FWB 700) and I havent got them yet. so I was going to ask him about them. Has anybody heard from him?
Matt
I talked to him monday and today. He is well.
Posted: Thu Apr 28, 2011 2:21 am
by westerngriz
awesome. I will call tomorrow.
Matt
Posted: Thu Apr 28, 2011 8:56 pm
by Redster
Spoke to him twice this week about ordering a Gehmann AP. Nice fella, must be busy.
Posted: Mon May 02, 2011 7:22 pm
by guest person
Far as I can tell he takes as long (or short) as he feels like and replies when he feels like it.
Neal Stepp
Posted: Tue May 03, 2011 12:06 pm
by left360
I spoke with him yesterday about a very small parts order. He called back twice to make sure the order was right. It is pretty hard to find that high of a level or great quality of service any more.
Neal Stepp
Posted: Tue May 03, 2011 12:07 pm
by left360
I spoke with him yesterday about a very small parts order. He called back twice to make sure the order was right. It is pretty hard to find that high of a level or great quality of service any more.
Posted: Tue May 03, 2011 1:41 pm
by PaulB
I have always found Neal to be old school - prefers to use the phone - and almost always answers, or calls back soon. All my dealings over 25+ years have been great.