Scatt compatibility with Vista.

Josed · Post by **Josed** » Sun Aug 09, 2009 10:31 pm

Hi. I just got a Scatt system at Camp Perry. It will not work with Vista operating system. Has anyone encounter this problem and has been able to fix it. Any help will be greatly appreciated.

Rutty · Post by **Rutty** » Mon Aug 10, 2009 4:32 am

Have you downloaded the latest software release, 5.64 dated 20 Mar 2009? If not, you can obtain it at:

http://www.scatt.com/software.htm

There is also a USB Devices testing tool on the download page that you might find useful.

Good luck!

Rutty

melchloboo · Post by **melchloboo** » Mon Aug 10, 2009 10:07 am

Please post a followup if/when you resolve the issue. I have Vista and am thinking of a Scatt.

SteveR · Post by **SteveR** » Mon Aug 10, 2009 10:58 am

melchloboo wrote:Please post a followup if/when you resolve the issue. I have Vista and am thinking of a Scatt.

I am using Scatt with Vista without any problems at all.

little_doodie · Post by **little_doodie** » Mon Aug 10, 2009 12:21 pm

Well here is my thought...
I am not a Scatt owner but I am an IT administrator and deal with Vista.
you have a few options run on it on Vista or pickup a cheap older computer to just run scatt.
there are many cheap computers around.
if you need to run on vista I would try fully uninstalling it and reloading with the latest version.
Most Vista's bad press is because the software is not vista compatable.

I would go with the dedicated computer myself.
look in the want ad's.

cmj · Post by **cmj** » Mon Aug 10, 2009 5:37 pm

The SCATT will run on the 32 bit Vista, but will not run on a 64 bit system. Now the question also becomes will it run on Windows 7

Martin H · Post by **Martin H** » Mon Aug 10, 2009 6:29 pm

The latest version of Scatt software definitely runs with Vista.
Cheers
Martin

Spencer · Post by **Spencer** » Mon Aug 10, 2009 7:55 pm

Martin H wrote:The latest version of Scatt software definitely runs with Vista.
Cheers
Martin

does that include the earlier serial port versions?

Spencer

Josed · Post by **Josed** » Mon Aug 10, 2009 10:58 pm

It seams that the new version of Scatt will load but it still not run the USB
connected devises. It will not recognise the Scatt hardwear.

SteveR · Post by **SteveR** » Tue Aug 11, 2009 6:02 am

Did you try installing the SCATT USB Drivers ?

ScattUsbDrivers2.05.exe

Downloadable from http://www.scatt.com/support.htm

cmj · Post by **cmj** » Tue Aug 11, 2009 10:23 am

Check to see if you are running a 32 bit or 64 bit system. the 64 Bit Vista will load and will open existing files, but does not reckognize the hardware. I asked the SCATT people about the 64 bit and was told will not work. even with the latest of everything. 32 bit systems have no problem. To check right click the computer icon on the desktop and click properties it will show if have a 32 or 64 bit sytem

Josed · Post by **Josed** » Tue Aug 11, 2009 8:12 pm

I have tryed all of the fixes, and indeed my system is a 64 bit Vista. I will try to find a fix on the internet or maybe Windows. If I find a cure I'll
post it on the forum.

Thanks everyone.

RobStubbs · Post by **RobStubbs** » Wed Aug 12, 2009 1:52 am

Josed wrote:I have tryed all of the fixes, and indeed my system is a 64 bit Vista. I will try to find a fix on the internet or maybe Windows. If I find a cure I'll
post it on the forum.

Thanks everyone.

Reading the above, it won't work. It appears it only works on 32 bit vista - try contacting scatt direct via their website and see what they say.

Rob.

Josed · Post by **Josed** » Fri Aug 14, 2009 11:40 pm

I will try to get hold of the Scatt folkes and see what can be done to fix
this problem.

Thanks.

Josed · Post by **Josed** » Thu Aug 20, 2009 9:55 pm

I e-mailed Scatt with my question, and week later no answer. The problem
was fixed by returning my new computer and exchanging it with a 32 Bit
Vista system. Life is good.
Thanks.

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