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Scatt USA not responding

Posted: Thu Oct 31, 2024 2:54 pm
by denjak
Hi Folks,
I recently bit the bullet and ordered a SCATT system. Ordered directly from scattusa.com on October 13th and I've heard nothing since. I've called, sent emails, and filled out the contact form. Anyone know if Scatt USA is having problems or if I just need to be patient? Tough to pay such a high price for hardware and get no response.

Re: Scatt USA not responding

Posted: Fri Nov 01, 2024 8:47 pm
by Mk4Zero
Any news yet? I’ve called them a few times the past week but no response from contact form to voice mail. Was considering just ordering a MX-W2 online but now your post makes me hesitant

Re: Scatt USA not responding

Posted: Tue Nov 12, 2024 7:40 am
by denjak
Nothing yet. Just filed a chargeback.

Re: Scatt USA not responding

Posted: Tue Nov 12, 2024 8:39 am
by denjak
Amazing. File a chargeback and get a response. The story was that they were out of stock, and expecting a new order later this week. They tell me that it should be shipping next week.