Positive USA Shooting Experience
Posted: Wed May 23, 2007 11:23 am
To provide some balance to the recent USA Shooting bashing, let me relate a positive experience.
I had previously requested a refund of a match fee. When the credit didn't appear on my bill, I called and spoke to Jodi Gilpatrick. She asked me to send her an email, and within the hour I had a response from Lindsay Brooke, the Competitions Manager. She said USAS is unable to issue credits to charge cards, but told me that a refund check would be in the mail presently.
There are good people working at USA Shooting who know what customer service means.
John
I had previously requested a refund of a match fee. When the credit didn't appear on my bill, I called and spoke to Jodi Gilpatrick. She asked me to send her an email, and within the hour I had a response from Lindsay Brooke, the Competitions Manager. She said USAS is unable to issue credits to charge cards, but told me that a refund check would be in the mail presently.
There are good people working at USA Shooting who know what customer service means.
John