A MESSAGE FROM USA SHOOTING
Posted: Tue May 01, 2007 2:52 pm
A MESSAGE FROM USA SHOOTING:
As members of USA Shooting, you are the most critical element of our organizational success. As our mission states, our day-to-day focus is not only to prepare American athletes to win Olympic medals, but to "promote the shooting sports throughout the U.S. and govern the conduct of international shooting in the country."
We recognize that our core membership base of shooting enthusiasts, parents, volunteers and sport supporters are the key to reaching our organizational goal of growing international style shooting sports in the United States. As a result, we want to continue to provide service to those outside of our 200 National Team athletes, as you are the key to expanding the reach of the sport we all love.
After monitoring the discussion regarding membership benefits and dissatisfaction, we understand the importance of responding to our key constituents. Further, we regularly examine various shooting sport focused internet web chats to help us extract feedback on how we can provide better service to our members.
Below are a few key points USA Shooting can address to an understandably concerned shooting community as we continue to transition our services to better support our expansive membership.
• Public Web Site: In this digital age of information, USA Shooting will be launching a new general public web site on Friday, May 4. A formal notification is scheduled for all members on Monday, May 7.
Among other helpful topics, the new public web site offers:
- An athletes section with an interactive calendar and club map, tips for getting started and excelling in the sport, and a weekly athlete blog featuring both Team USA athletes and member competitors from across the nation;
- A competitions section with full access to USAS policies and procedures, the rulebook, match results, national ranking and records updates, and your personal membership information;
- Online access to archived USA Shooting News magazines;
- A frequently asked questions section to help track down the answers you need to key topics; and
- Streaming voice/video, and downloadable photo galleries.
After May 4, please take a moment to visit the various sections of the www.usashooting.org and provide feedback via e-mail on the information posted to media@usashooting.org.
As always, we welcome ways to make the general public web site a resource for members and non-members alike.
• Online Membership Database Web Site: In an effort to better serve the community of USA Shooting, a 24-hour accessible database was created for you, our members. This database allows for direct member control over your personal information; immediate access to match updates, announcements and ranking changes; instantaneous updated member club listings; the most up to date sanctioned event listings; online match registration and payments; and online access to your personal match results.
The internet is an incredible resource that USA Shooting is tapping to better serve this community. As with all web based transitions, we are working out the kinks in the system to perfect its use for you.
We appreciate your patience while we make this shift, and encourage continued feedback so we may further improve our service to you.
A help link has been created in the member database to alleviate login issues during this transition, with assistance provided in a timely manner. Please don’t hesitate to call USA Shooting at 719/866-4670 and allow us to assist you over the phone with login challenges that you may be experiencing.
• Membership Benefits: Membership dues are used to provide the following services to the USA Shooting community.
- Exclusive membership database web site access with immediate match, ranking and personal information updates;
- USA Shooting News magazine with profiles on local clubs, tips on bettering your competition performances, photos from competitions around the nation, and more;
- A redesigned and refocused Quickshots e-mail newsletter delivered to your inbox with exclusive match information and competition updates;
- USA Shooting merchandise discounts with a new web store launching in June 2007;
- USA Shooting e-mail blasts with the latest news from USA Shooting;
- Access to participate in USA Shooting sanctioned matches in your state with scores advancing your national ranking and classifications;
- A photo membership card printable from the internet 24-hours a day;
- Event hotel discounts; and
- A network of sport shooting enthusiasts.
• Sanctioned Matches: Hometown matches are organized and managed by local hosting committees, and we continuously seek member clubs that create a variety of local competitions. USA Shooting continues to encourage you to participate in your hometown club events. If shooters would like scores to be recorded in the system for national ranking or classification purposes, they will need to be an individual member of USA Shooting and participation in sanctioned matches.
In your USA Shooting News magazine, a new section entitled “Club Corner” highlights member clubs across the nation that are offering multiple matches each season for those of you who are passionate about the sport. If you would like to see more matches in your area, contact your local club and encourage them to host more competitions.
• Sanctioning Shooting Leagues: League shooting has been a great resource for individual athletes, but the program has not experienced a high level of participation nationwide. At this time, USA Shooting is reviewing how we can help better organize local leagues to increase involvement and make the program a great fit for both the hosting organization and USA Shooting.
• Customer Service: We are an organization that derives success from our membership base, and, as a result, we are geared toward servicing our customers. USA Shooting hosts member meetings at various events, to include the National Championships where we listened to your ideas and took into consideration your requests. This is evident in our decision to change the rifle and pistol National Championship schedule to a compressed schedule, created more awards to recognize a broader experience base of shooters, conducted clinics with the goal of creating a more enjoyable environment in addition to the competitive atmosphere. We will look forward to similar discussions at this year’s nationals.
Understand that your feedback is important to us. As we want to address and catalog concerns, please send your feedback and suggestions to media@usashooting.org. This will allow us to formally address key issues outside of chat forums and evolve our membership strategy to better service the key constituency.
While we are the National Governing Body for the Olympic shooting sports, the key majority of USA Shooting members are hometown sport pistol, rifle and shotgun enthusiasts. We not only look to pull our National and National Development Teams from the membership base, we look to the majority of our constituents to help further the access and interest in the sport locally and nationally.
If you are not receiving the feedback you seek from the USA Shooting staff, please do not hesitate to contact USA Shooting leadership. Executive Director Robert Mitchell can be reached at Robert.Mitchell@usashooting.org, and Director of Operations Wanda Jewell can be reached at Wanda.Jewell@usashooting.org. Both can be contacted by phone at 719/866-4670.
Thank you for your understanding as we work to provide outstanding service to our membership base, and for your feedback in creating a strong atmosphere for the sport of shooting in the United States.
As members of USA Shooting, you are the most critical element of our organizational success. As our mission states, our day-to-day focus is not only to prepare American athletes to win Olympic medals, but to "promote the shooting sports throughout the U.S. and govern the conduct of international shooting in the country."
We recognize that our core membership base of shooting enthusiasts, parents, volunteers and sport supporters are the key to reaching our organizational goal of growing international style shooting sports in the United States. As a result, we want to continue to provide service to those outside of our 200 National Team athletes, as you are the key to expanding the reach of the sport we all love.
After monitoring the discussion regarding membership benefits and dissatisfaction, we understand the importance of responding to our key constituents. Further, we regularly examine various shooting sport focused internet web chats to help us extract feedback on how we can provide better service to our members.
Below are a few key points USA Shooting can address to an understandably concerned shooting community as we continue to transition our services to better support our expansive membership.
• Public Web Site: In this digital age of information, USA Shooting will be launching a new general public web site on Friday, May 4. A formal notification is scheduled for all members on Monday, May 7.
Among other helpful topics, the new public web site offers:
- An athletes section with an interactive calendar and club map, tips for getting started and excelling in the sport, and a weekly athlete blog featuring both Team USA athletes and member competitors from across the nation;
- A competitions section with full access to USAS policies and procedures, the rulebook, match results, national ranking and records updates, and your personal membership information;
- Online access to archived USA Shooting News magazines;
- A frequently asked questions section to help track down the answers you need to key topics; and
- Streaming voice/video, and downloadable photo galleries.
After May 4, please take a moment to visit the various sections of the www.usashooting.org and provide feedback via e-mail on the information posted to media@usashooting.org.
As always, we welcome ways to make the general public web site a resource for members and non-members alike.
• Online Membership Database Web Site: In an effort to better serve the community of USA Shooting, a 24-hour accessible database was created for you, our members. This database allows for direct member control over your personal information; immediate access to match updates, announcements and ranking changes; instantaneous updated member club listings; the most up to date sanctioned event listings; online match registration and payments; and online access to your personal match results.
The internet is an incredible resource that USA Shooting is tapping to better serve this community. As with all web based transitions, we are working out the kinks in the system to perfect its use for you.
We appreciate your patience while we make this shift, and encourage continued feedback so we may further improve our service to you.
A help link has been created in the member database to alleviate login issues during this transition, with assistance provided in a timely manner. Please don’t hesitate to call USA Shooting at 719/866-4670 and allow us to assist you over the phone with login challenges that you may be experiencing.
• Membership Benefits: Membership dues are used to provide the following services to the USA Shooting community.
- Exclusive membership database web site access with immediate match, ranking and personal information updates;
- USA Shooting News magazine with profiles on local clubs, tips on bettering your competition performances, photos from competitions around the nation, and more;
- A redesigned and refocused Quickshots e-mail newsletter delivered to your inbox with exclusive match information and competition updates;
- USA Shooting merchandise discounts with a new web store launching in June 2007;
- USA Shooting e-mail blasts with the latest news from USA Shooting;
- Access to participate in USA Shooting sanctioned matches in your state with scores advancing your national ranking and classifications;
- A photo membership card printable from the internet 24-hours a day;
- Event hotel discounts; and
- A network of sport shooting enthusiasts.
• Sanctioned Matches: Hometown matches are organized and managed by local hosting committees, and we continuously seek member clubs that create a variety of local competitions. USA Shooting continues to encourage you to participate in your hometown club events. If shooters would like scores to be recorded in the system for national ranking or classification purposes, they will need to be an individual member of USA Shooting and participation in sanctioned matches.
In your USA Shooting News magazine, a new section entitled “Club Corner” highlights member clubs across the nation that are offering multiple matches each season for those of you who are passionate about the sport. If you would like to see more matches in your area, contact your local club and encourage them to host more competitions.
• Sanctioning Shooting Leagues: League shooting has been a great resource for individual athletes, but the program has not experienced a high level of participation nationwide. At this time, USA Shooting is reviewing how we can help better organize local leagues to increase involvement and make the program a great fit for both the hosting organization and USA Shooting.
• Customer Service: We are an organization that derives success from our membership base, and, as a result, we are geared toward servicing our customers. USA Shooting hosts member meetings at various events, to include the National Championships where we listened to your ideas and took into consideration your requests. This is evident in our decision to change the rifle and pistol National Championship schedule to a compressed schedule, created more awards to recognize a broader experience base of shooters, conducted clinics with the goal of creating a more enjoyable environment in addition to the competitive atmosphere. We will look forward to similar discussions at this year’s nationals.
Understand that your feedback is important to us. As we want to address and catalog concerns, please send your feedback and suggestions to media@usashooting.org. This will allow us to formally address key issues outside of chat forums and evolve our membership strategy to better service the key constituency.
While we are the National Governing Body for the Olympic shooting sports, the key majority of USA Shooting members are hometown sport pistol, rifle and shotgun enthusiasts. We not only look to pull our National and National Development Teams from the membership base, we look to the majority of our constituents to help further the access and interest in the sport locally and nationally.
If you are not receiving the feedback you seek from the USA Shooting staff, please do not hesitate to contact USA Shooting leadership. Executive Director Robert Mitchell can be reached at Robert.Mitchell@usashooting.org, and Director of Operations Wanda Jewell can be reached at Wanda.Jewell@usashooting.org. Both can be contacted by phone at 719/866-4670.
Thank you for your understanding as we work to provide outstanding service to our membership base, and for your feedback in creating a strong atmosphere for the sport of shooting in the United States.