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Problem with new Steyr Evo 10 E

Posted: Mon Aug 10, 2020 2:05 pm
by sal6781
I just bought a new Steyr Evo 10 E from Pilkington Competition. The problem is the USB plug will not fit into the receptacle in the handle. The module sits too far inside.This is a poor arrangement and a poor design in my View ! I can only charge it taking the plate off. Is this a common occurrence ? Does anyone have an idea for an easy fix for this ? I hate to have to go through the trouble of sending it back.

Re: Problem with new Steyr Evo 10 E

Posted: Mon Aug 10, 2020 6:13 pm
by atomicgale
Standard USB should fit . . .
1. Is the plate flush to your grip?
2. Obstructions? Anything obvious?
3. Wrong plug? HDMI instead of USB?
4. Else, call Pilkington first; they stand behind everything & are totally righteous!
Image

Best close-up:
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Re: Problem with new Steyr Evo 10 E

Posted: Thu Sep 03, 2020 8:04 am
by JonPersson
Have you looked behind the small circuit board? There should be two pieces of foam that supports the circuit board. If the top one is missing, I imagine a problem like yours may occur.

The connection always feels a bit mushy, due to the foam behind the board, but I have never had a problem connecting the micro USB into the gun.
C76FAB16-59DE-4989-A1E0-473DFDB5847D.jpeg
//Jon

Re: Problem with new Steyr Evo 10 E

Posted: Fri Sep 04, 2020 2:50 pm
by sal6781
Thank you for this picture. That foam was not there. Hard to believe that it would be sent out this way on a brand new gun. However, it's an easy fix.