TargetTalk

I have a 2002 MG1 air pistol. One of my tanks leaks. These tanks don't have a guage. So its the fill end. Haven't got it apart yet. Asume it is a small o ring. Anyone know the dimensions of the o ring. Thanks.

After a couple of emails back and forth to the Match Guns people I finally got what I needed. At first all they wanted to do was sell me new tanks. Because mine were expired. I knew this. I wanted to keep these tanks because they have no pressure guage. One less source for leaks. So I persisted. Asked about repair parts.There was only 4 parts to the fill end cap. A little tiny valve(like a valve in an engine). Some sort of phenolic spacer. A spring. A screw in plug with a hole in it. Don't sell them was the answer. Finally I asked if they have the whole end cap. Success!!! 50euros each and shipping and I am back in business.

PFribley wrote:After a couple of emails back and forth to the Match Guns people I finally got what I needed. At first all they wanted to do was sell me new tanks. Because mine were expired. I knew this. I wanted to keep these tanks because they have no pressure guage. One less source for leaks. So I persisted. Asked about repair parts.There was only 4 parts to the fill end cap. A little tiny valve(like a valve in an engine). Some sort of phenolic spacer. A spring. A screw in plug with a hole in it. Don't sell them was the answer. Finally I asked if they have the whole end cap. Success!!! 50euros each and shipping and I am back in business.

Seems to be a real problem with MatchGuns. I keep running across mention of different parts, kits, and components for their guns. But there doesn't seem to be a parts or options list anywhere they're sold.

Getting the run-around like that and having to ask the right question to get the answer you need is a bit of an organisational culture problem IMO.

Yes I agree.Maybe this is the reason they don't have a north american dealer. I love there products. Pardini knows what customer service is. It doesn't seem to be a cultural thing with Pardini. I believe the match guns founder is the guy that started Morini in Switzerland. Correct me if I am wrong. I would love to have one of the MG2 standard pistols. But getting one here in the states is just too much BS!! And having to get parts half way around the world doesn't help. The MG1 I have is a 2002. I emailed MG to see if there was a internal parts upgrade for this pistol. The answer was "as long as it shoots don't worry about it". Go figure!! I was willing to throw some money their way and pay a smith here to install the parts. Guess my money wasn't green enough!!!

PFribley wrote:Pardini knows what customer service is. It doesn't seem to be a cultural thing with Pardini.

I was referring to corporate culture, not the country. The websites of Pardini, Pardini International, Pardini USA, and Pardini Canada all show a corporate culture that is much better focused at informing and serving their customers.

MG needs to step up their game in that respect.

Getting an MG into Canada as an individual would be quite straight forward. But there's no way I'm dropping that kind of cash for something I can't see, hold, and shoot first.

One of my HUGE problems with national firearms associations is their total lack of support for international imports/exports for individuals. I'm sure your problems to get a MG into the US aren't as nasty as most think. You just need to be familiar enough with the process.

My views on Importing firearms are known. Importing isn't for amateurs. Air pistol is pretty simple though.

No. Its a royal PIA to import a new firearm.

PFribley wrote:No. Its a royal PIA to import a new firearm.

And what makes it even better is the GCA's definition of firearm:

"(3) The term “firearm” means (A) any weapon (including a starter gun) which will or is designed to or may readily be converted to expel a projectile by the action of an explosive; (B) the frame or receiver of any such weapon; (C) any firearm muffler or firearm silencer; or (D) any destructive device. Such term does not include an antique firearm."

18 U.S.C. § 921(a).

So if you have any issues or problems with the area of the gun that goes boom (not trigger/sear engagement, but frame cracking etc.), you are in for another barrel of the same fun. That's probably what leads to companies like MG taking the "if it shoots fine keep it" approach.